Privacy Policy

This Privacy Policy outlines how SAGA LUXURY TOUR N TRAVEL LLP (“Saga Luxury”) collects and safeguards your personal information while offering travel, booking, and visa services. By using our website or services, you consent to the practices mentioned below.

1. Information We Collect

We may collect the following information:

• Name, contact number, and email address
• Passport details and basic identification for visa processing
• Travel dates, preferences, and booking details
• Communication records (WhatsApp/Email) shared for documentation
• Technical data (IP address, device type, browser) for security

We do NOT collect Aadhaar, PAN, CVV, card numbers, or payment passwords.

2. How Your Information Is Used

• For visa processing and documentation
• To complete flight / hotel / holiday bookings
• To offer customer support and service updates
• To improve our website experience and user interface
• To verify identity and prevent fraud

Your data is used only to fulfil your requested services.

3. Data Sharing

Your information may be shared strictly with:

• Embassies / Consulates (for visa applications)
• Airlines and hotel partners (for confirmed bookings)
• Travel suppliers and service partners

No information is sold, rented, or shared with unauthorized third parties.

4. Data Security & Protection

We follow strict security measures to protect your data:

• Encrypted servers and secure networks
• Restricted internal access to sensitive information
• Secure document upload systems
• No storage of payment details

We comply with India’s IT Act data safety guidelines.

5. Payment Information

All payments are handled by trusted PCI-DSS compliant gateways such as: Razorpay, PayU, Stripe, or other verified payment processors.

• We do NOT store card numbers, CVV, or passwords.
• All payment data is encrypted end-to-end.
• Fraud monitoring tools may verify unusual activity.

6. Cookies & Analytics

We may use cookies to improve user experience and enhance site performance. Cookies help us understand user behavior, but do not store personal details.

7. Your Rights

You are entitled to:

• Request deletion of your stored documents or data
• Ask how your information is being used
• Request correction of inaccurate details
• Withdraw consent where applicable

8. Consent

By using our services or submitting documents, you consent to the collection and use of your information as described in this Privacy Policy.

9. Updates to Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

10. Contact for Privacy Concerns

For data-related queries, data deletion requests, or compliance concerns, you may contact us at:

• Email: info@sltt.in
• Phone: +91 98380 99903
• Office: Lucknow, Uttar Pradesh, India